Accessibility Statement

Accessibility Statement

Introduction

SoBuy Commercial GmbH is committed to making its website https://sobuyshop.ca/ accessible in accordance with the German Accessibility Strengthening Act (BFSG) and the corresponding Ordinance (BFSGV).

Our goal is to ensure easy and unrestricted access to our website for all users – especially for people with disabilities.

This statement provides information about the current level of accessibility of our website, the measures taken to improve accessibility, contact options, and complaint procedures.

Scope of This Statement

This accessibility statement applies to the entire website:
https://sobuyshop.ca/

Description of Services

Our website offers the following content and services:

• Sale of products through our online shop
• FAQ section with frequently asked questions and answers
• Job and career section
• Information on potential marketing partnerships

Compliance Status

Our website is fully compliant with the requirements of the BFSG and BFSGV, in accordance with:

• the European Standard EN 301 549
• the Web Content Accessibility Guidelines (WCAG) 2.1, compliance level AA

To implement digital accessibility, we use the following platform:

• Shopify

This platform enables us to provide our users with an accessible and user-friendly browsing experience.

Measures to Ensure Accessibility

We have taken the following steps to meet accessibility requirements:

• Clearly legible font sizes and high color contrast
• Navigation possible by both mouse and keyboard
• Alternative text for images
• Clear and easy-to-understand language
• Textual hints when required fields in forms are left empty
• Compatibility with common screen readers
• Responsive layout for different devices (smartphones, tablets, desktop computers)

Reporting Barriers, Feedback & Contact

If you encounter any barriers while using our website or need assistance, please don’t hesitate to contact us. We appreciate your feedback and strive to address reported issues as quickly as possible within our technical and financial capabilities.

You can reach us via:

SoBuy Commercial GmbH
Meiendorfer Amtsweg 5, 22145 Stapelfeld, Germany
📧 support@sobuy.de

Supervisory Authority

If you do not receive a satisfactory response to your inquiry or feedback, you may contact the competent supervisory authority:

MLBF (in formation)
c/o Ministry for Labour, Social Affairs, Health and Equality of Saxony-Anhalt
📬 P.O. Box 39 11 55
39135 Magdeburg, Germany
📞 Tel.: +49 391 567-4530
📧 Email: MLBF@ms.sachsen-anhalt.de

Preparation of This Statement

This statement was prepared based on internal testing.

Accessibility testing methods:

• Automated tests using the Shopify platform
• Internal review and assessment

Statement Update

This statement was created with great care and is reviewed and updated regularly to meet current legal and technical requirements.

Last updated: 25 June 2025
Source: https://www.haendlerbund.de